Disclaimer

Last updated: 15 May 2025

Please read this Disclaimer carefully before using the DR JOE’S website (“the Website”) operated by DR JOE’S PREMIUM PET FOOD LTD (“us”, “we”, “our”). This Disclaimer contains important information regarding the nature of the advice provided and the limitations of our liability.

1. Expert Content and General Advice

Some content on this Website, including blog posts and articles, is prepared by a qualified veterinary practitioner and is intended to provide general information and guidance on pet health and nutrition. While we are proud to offer expert insights, all advice published on this Website is general in nature and not tailored to the specific needs of any individual animal.

2. No Individual Diagnosis or Treatment

No content on this Website constitutes a diagnosis, treatment, or specific veterinary advice for any particular animal. We cannot provide individualised recommendations or diagnoses without a direct consultation and thorough examination of your pet. If you have specific concerns about your pet’s health, we strongly recommend you consult your own veterinary surgeon or a qualified animal health professional in person.

3. Product Use and Suitability

It is the responsibility of the customer or pet owner to ensure that any products purchased from DR JOE’S are suitable for their pet’s individual needs, including allergies, dietary requirements, and health conditions. We accept no responsibility for any adverse effects or damages resulting from the misuse or unsuitability of our products.

4. Accuracy of Information

While we strive to ensure that all information on our Website is accurate and up to date, we make no warranties or representations regarding the completeness, reliability, or accuracy of any content. DR JOE’S is not liable for any errors or omissions, or for any outcomes related to the use of this information.

5. External Links

Our Website may contain links to third-party websites or resources. DR JOE’S is not responsible for the content, accuracy, or reliability of any external sites, nor does the inclusion of any link imply endorsement by us.

6. Changes to This Disclaimer

We reserve the right to update or change this Disclaimer at any time without prior notice. Changes will be effective immediately upon posting to the Website. Your continued use of the Website following any changes indicates your acceptance of the revised Disclaimer.

7. Contact Us

If you have any questions about this Disclaimer, please contact us at support@drjoes.co.uk.